Southwest Florida Title Insurance & Real Estate Blog

Bill gives us flying lessons for our businesses!

We all know how important goal setting is to our long term success, both personal or professional. So why aren’t we more disciplined about it? Interference abounds, of course, which gives way to excuses for either not setting goals at all or for not following through on the actions that will help us to achieve the goals we have set.

At our November ’14 #WFTLearn event, Bill Steinke of Sellstate Achievers Realty in Fort Myers shared with us what he calls the “foundation” for successful business planning – The 5 Profoundly Simple Steps to Achieving Goals. Here they are in just over 4 minutes.

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Listening is such an integral part of a title company’s continuous improvement. We have to know what is important to our clientele in order to meet their needs, their wants, their pain points. And the only way to figure that out is to ask and listen.

We survey our consumer clients – real estate buyers, sellers and homeowners who are refinancing – and our real estate professional clientele at the beginning and end of every transaction. And every Friday morning during our daily huddle we review the data as a team in order to better understand our customers’ perspectives. Today we thought we’d share some consumer feedback from the last week.

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