It is very common that a servicing transfer may occur at any time during the short sale process, especially with many Bank of America loans. Bank of America services mortgage loans for hundreds of investors.
As a part of normal servicing, investors may decide to release or transfer servicing from Bank of America to another company. The transfer of loan servicing is a common practice across the industry, and occurs for a variety of reasons.
At certain times investors choose to partner with other servicing companies to help meet the needs of the investor. Servicing may be transferred on first, second or stand-alone liens. You should contact the new servicer to determine what steps need to be taken to continue with the short sale.
Some key activities that may occur during servicing transfer: